From small partnerships to larger entities, our client base runs the gamut including HMOs, affiliated physician groups and more.
Typically, KP OnCall telehealth implementation takes around 90 days.
The process is generally as follows:
KP OnCall assigns a dedicated Account Manager to guide your organization through our proven implementation process.
Both physician and administrative involvement is critical to a successful long–term relationship. KP OnCall integrates quickly and effectively by introducing our medical director, quality, technology and reporting staff to key individuals within your organization.
Customized data is essential to provide the best experience for your members. During KP OnCall implementation, we conduct a discovery phase during which we inventory all of the points of contact and data elements essential to keep in our system.
At KP OnCall, quality care is first and foremost. During the implementation phase, physicians are given the opportunity to sit with KP OnCall’s medical director, review protocols and provide input. Additionally, our reporting and quality staff will create reports and review work–flow to manage concerns on individual cases.
Even after KP OnCall telehealth services are fully implemented, your KP OnCall Account Manager will continue to be your dedicated contact person, guaranteeing an effective, ‘no surprises’ partnership.